Yee

Help & policies

Troubleshooting

A few quick checks solve most publishing, domain and Shop questions.

Step by step

  1. 1

    If your site edits are missing, make sure you selected the right site and page, then use Publish and refresh the public link.

  2. 2

    If a custom domain does not load, check Settings → Domains for Live status and compare the DNS records at your provider with the values shown in Yee.

  3. 3

    If a product cannot be purchased, confirm it is Live, Pro is active and the Polar organization is connected under Shop → Settings.

  4. 4

    If a form is paused, open its section settings and confirm Accept submissions is on (for Newsletter and Booking).

Good to know

Still stuck? Send the Yee team a message through Contact, including the site address and what you expected to happen.

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